See Musings From Mom School’s blog – she recently tested (well, her two boys tested) and reviewed our new recycled plastic dump truck and tool set. One of her readers has a chance to win one of these great toys. Will it be you? Hurry – the contest ends Nov. 5th.
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This morning on my drive in to work, my eyes were dazzled at every turn by the sparkling colors of the foliage right now. In fact, I was almost sorry to pull into the Lehman’s parking lot and end my scenic drive. We are having an exceptionally lovely fall, and the peak color is promised this week and next. So, if you’ve been waiting for the perfect time to visit Amish Country and Lehman’s, that time is now. We’re located about an hour south of Cleveland (or an hour and a half northeast of Columbus), on the square in the village of Kidron. (Get directions here.) As a bonus, the Amish and farmers’ fruit and vegetable stands are still in full swing, offering fresh produce like apples, potatoes, squash, peppers and more (at great deals, I might add), plus homemade jams and jellies, baked goods, pumpkins, gourds, mums and all manner of fall-ish treasures. We hope to see you soon!
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Lehman’s, and our founder Jay Lehman, were recently featured in an article in the Pittsburgh Post-Gazette. The reporter compared trying to get Jay to talk about himself with “yanking a 31/2-inch nail out of petrified wood.” Still, she managed to get him to tell some pretty amazing stories about his life! Read the article and see photos of Jay and the store here.
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Tune in this Saturday, September 12th at 11 a.m. (EST) to hear our own Jay Lehman, plus many Lehman’s products and lots of other local treasures, featured on Michael Feldman’s Whad-Ya Know radio show. 
This week’s show will be broadcast live from the College of Wooster in nearby Wooster (our county seat, located about 13 miles from our store in Kidron).
With an audience of about 1.5 million, Whad’Ya Know is one of National Public Radio’s most popular weekly shows. A great jazz band, audience participation, quizz shows and Feldman’s wacky, offbeat humor are the show’s hallmarks.
Check your local NPR listings, stream live from our local affiliate, wksu.org, or get more info at notmuch.com. It’ll be wild, weird and funny for sure!
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Click the photo above to see a full sized image you can read more easily.
Nothing makes my day more than a nice thank-you note from a customer! Here is one that came in last week’s mail.
In case you can’t read the image of it above, here’s the full text:
Dear Mr. Lehman,
I wish to bring to your attention the superior service provided to me by Julie. I am an Ohio resident in the process of moving to a remote location in Utah. Since I do not yet have mail delivery to my location, it was necessary to have my order shipped to a business in the nearest town. Julie was pleasant, knowledgeable and professional in her communication with me in regard to my order.
Unfortunately, two freight items I had ordered sustained damage during shipping. I contacted Julie in regard to the damaged items. She arranged to have the
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Mary's photo of Lehman's entrance.
Click here to see the full article: Mary’s Treasured Memories: A fun trip to Lehmans
Thanks, Mary!
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We received dozens of responses to our photo caption contest a few weeks ago. There were so many clever and humorous suggestions, our staff had quite a time picking out our favorites. But we managed to narrow them down a bit, and without further ado, the winner of the $100 gift certificate is…
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Photo taken recently near Kidron, OH. What do you suppose this local Amish man did to need the Long Arm of the Law? Send your ideas for a funny (or serious) caption to newsletter@lehmans.com. Our esteemed team of judges (also known as the catalog and web staff) will chose a winner for a $100 gift certificate to Lehman’s. And, we’ll post some of our favorite responses.
Please respond by Friday, Aug. 14, 2009, and include your name and email address.
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By Bruce Detweiler Breckbill, Lehman’s VP Direct Sales
One of the things all businesses need to identify is who exactly their customers are. So it is with Lehman’s. Knowing who our customers are is incredibly important because it determines which products we carry, how we present those products, and which avenues we take to get those products to the people who need or want them.
This has perhaps been more difficult for Lehman’s than it is for other retailers. First, we are in a very small niche market. Not everyone wants non-electric appliances, gadgets and hand tools. Not everyone wants to do things the old-fashioned way. Not everyone desires to have part of his or her lifestyle mimic the lifestyle of the late 1800s. For those who do want these things, Lehman’s can help, but finding those people or helping them find us is sometimes challenging. Keeping them all happy is equally challenging.
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Have you ever posted a tweet on Twitter? Written on a wall in Facebook? If you have, you can skip this article and go directly to our Facebook profile.
But if not, please read on. Because we want to reach you, our customer, when and how you want to be reached, we have always used technology. Yes, it’s true. We use high tech to sell low tech. Years ago it was adding phone lines. Then a toll-free fax. Today, of course, it involves computers. In our efforts to get products to you, a missionary couple in Uganada; or a hunter in a cabin in Michigan; or a second home owner vacationing in the Bahamas; or simply Mom looking for a rag doll just like she used to have, we have to be there.
So again we are embracing technology. Today this means Facebook, Twitter, blogging, YouTube and much more. I invite you to follow Galen, my brother and the president of Lehman’s, on his Twitter account and to keep up with us at our Facebook page. One of the best things about this new technology is that we can inititate a conversation. That’s right. Two-way communication between people. We’d love to hear from you!
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