How one successful CEO succeeds
Posted October 6th, 2009 by Galen LehmanThis week I had the astonishing privilege of sitting down for a one hour, face-to-face conversation with the CEO of one of the largest companies in the world. I lucked into the appointment through a friend of a friend, but I still can’t get over the generosity of a man who has so much on his plate yet was willing to share time with me. It was an incredible gift.
The first thing that hit me, almost from the second I met him, was a wave of restored faith in corporate America. I walked into the interview with a list of questions that I hoped were important enough to prey on the time of a world-class CEO. But, the meeting didn’t open with the question I expected, which was, “What can I do for you?” Instead, I was disarmed by his genuine warmth and interest as he leaned forward in his seat and said, “Tell me about your company.”
I was surprised to realize that he seemed to have come to the meeting with the same excitement and anticipation that I did. It was a gratifying revelation to find someone whose decisions affect the jobs of thousands of people and whose annual sales are about 200 times more than Lehman’s and yet who is just as caring, humble and, well, “human”, as the next guy. But, building up trust in corporate America was not why I came. I came to learn. So, what did I learn?
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