Customer Thank You
Posted September 5th, 2009 by Galen LehmanNothing makes my day more than a nice thank-you note from a customer! Here is one that came in last week’s mail.
In case you can’t read the image of it above, here’s the full text:
Dear Mr. Lehman,
I wish to bring to your attention the superior service provided to me by Julie. I am an Ohio resident in the process of moving to a remote location in Utah. Since I do not yet have mail delivery to my location, it was necessary to have my order shipped to a business in the nearest town. Julie was pleasant, knowledgeable and professional in her communication with me in regard to my order.
Unfortunately, two freight items I had ordered sustained damage during shipping. I contacted Julie in regard to the damaged items. She arranged to have the
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