Are family businesses a good thing?
Posted November 30th, 2009 by Galen Lehman(part one of two posts)

My father Jay at work.
For years, we’ve been advertising how Lehman’s was family-owned. We boast about how my father, Jay (at age 80) still comes to work every day. Of course, Dad readily admits to only working about three hours a day. We like to joke that this is one of the privileges that comes with 50 years of seniority!
Why do we advertise our family ownership? One of my Facebook Friends said it best.
“I always prefer a family business to a chain. Typically they provide better service and better knowledge of their products.” (http://www.facebook.com/jane.g.lehman)
OK, I admit that Jane is a Lehman. Possibly the fact that she’s my cousin makes her a little biased. But that doesn’t change what we believe is true: We think that the folks who work in a family business take better care of their customers. We would like to think that family businesses are more stable, longer lasting and more flexible.
However, I realized in a panic last week that some people might not agree with that.
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