Our Creative Customers
Posted February 13th, 2008 by DianeBeing a customer service representative, I get to talk to a lot of people from all over the
country, and sometimes from various corners of the world. Not only do I get to chat with these people, I get to know them. There are several customers who know me by name and ask for me. I enjoy the conversations that we have, no matter how short they may be.
Something else about being in my position is learning about all these products. I am a “youngen” and have never had to use most of the products we sell. I have used several kitchen items because my mom would can food items from our garden and there are some garden tools that my parents have, but other than that I have not used many of these products. I have learned how they work just by working here. It has also inspired me to live like many of our customers: simply.
Recently, I have found that people will often use our products to make other interesting things. Let me tell you about my new friend, Flossie.
As I sat in my little cubicle talking to different customers from all over the country, I get a call from east Tennessee, which is near and dear to my heart (I went to college in east TN). I couldn’t understand why this customer only wanted one box of the jar rubbers. Many people get several or at least one of each size. She only needed one box at that point. She began to tell me of the different things that she makes. She takes these jar rubbers and makes
towel holders for in your kitchen. Interested in what they looked like, I asked her to describe them to me. They are essentially like the towels that button over the handle of the oven or fridge, except instead of buying all those “special made” towels, you can use any kitchen towel and hang in it. The jar rubbers are the ring that hold the towel.
I thought this was a neat idea (remember, I’m just a young one) not only because of the towel idea, but I like to crochet and would like to start to knit. She asked what color my kitchen was and said she would send a sample up to me. She sent me more than just those: she also sent me an apron for the dish soap bottle, and a wash rag. These are beautiful items and I must admit, she did a wonderful job on them! Thank you, Flossie, for the wonderful items! And for the wonderful conversation!
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Ray said that even getting groceries means five miles of mud or five miles of dust, depending on the season. There were two pick-up trucks at his ranch the day I visited. Between them, they were running on three spares. These roads are hard on cars. “But, I like the quiet,” Ray says, in a tone of voice that tells you it is unquestionably worth the effort to live out here.

lls better at the end of the day than something warm that greets you when you open the door? We all have our favorite soup recipes. Some have been passed down through the generations and others can be additional ingredients that supplement a canned soup.
People were flatter in the ’70s. I’m not talking about left to right thinner or up ‘n’ down thinner. This hasn’t got anything to do with pounds per square inch. What I’m talking about is front to back thinner. In a word – flatter. I suspect that the Nixon administration might have had something to do with that but I can’t actually prove it. Perhaps some future historian will publish a scholarly work explaining that the government surreptitiously added some chemical to our drinking water which unintentionally resulted in a “flatter” population and, rather obviously, nobody noticed anyone else was flatter because everybody was flatter. Flatter and maybe shorter. Be that as it may, in the interim, we’ll go with what we can prove using a yard stick and a level.

